Frequently Asked Questions
Search questions, open answers, and share links to specific items.
How do I book a studio? Open
Browse the catalog, open a studio’s details, and select your hours. You can place a hold or add hours to cart and confirm.
What is the cancellation policy? Open
Flexible: free changes 48 hours before the booking start. Inside 48 hours, a partial fee applies.
- 48+ hours: reschedule or cancel without fees.
- Under 48 hours: partial fee depends on the studio and duration.
Which amenities are included? Open
Grip basics, backdrop system, tables, chairs, Wi‑Fi, and standard power. Specialty gear can be arranged.
Is the studio sound-treated? Open
Some studios offer sound treatment. Check each listing’s specs for details.
For dialogue-heavy shoots, look for notes on HVAC noise, street-facing walls, and available quiet hours.
Do you provide invoices? Open
Yes. After checkout you will receive a detailed invoice with hours and add-ons.
If you need a company name or tax details added, contact support before your booking starts.
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